Massy's
Gym
Call us today on
07851 494285
Or email
Cat_massingham1@yahoo.co.uk
To start your improved lifestyle
Health, Fitness, Strength and Well-being
Privacy Policy
Massy’s Gym (the “Gym”, “we”, “us”, “our”) is an independent, privately owned business. This privacy policy explains how we use personal information we collect about you. Please see below for contact details should you have any questions in relation to this privacy policy.
"Personal data”, or “personal information”, is any information about an individual from which that person can be identified.
What information we collect about you and how we collect it
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Email (directly or via our website), message or telephone with an enquiry. We may take your name, email address and health details. If your enquiry does not result in gym membership/class/PT sessions, your details will be removed from our records at the end of the month in which you enquired.
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Become a client. When you register with us for any class, membership (temp or perm) or any service (ie PT session, Sports massage) we will take your name, phone number, address, email address, health details and any special requirements, next of kin and/or emergency contact information, and may take details on your health ie injuries, medical information and health issues.
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Visit the Gym: We have CCTV in operation which records your images. (please see separate CCTV policy)
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide gym services and facilities to you). Please note that no personal data is kept electronically and is filed and stored securely.
How we use/do not use the information about you
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We will only use your personal data how the law allows us to. We will only use your personal data where we need to perform the contract we are about to enter into or have entered into with you, or where we need to comply with any legal obligation.
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We only collect information about you to process and manage your membership and will not share your information with any other company or any third parties unless we are legally obligated to do so.
Data Security
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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to ourselves, or in our absence authorised persons who will only process your personal data on our instructions and they are subject to a duty of confidentiality.
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We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
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We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Access to your personal information and correction
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Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are as follows:
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Request access ("data subject access request"): You can ask for a copy of the personal data we hold about you.
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Request correction: You can correct any incomplete or inaccurate data we hold about you.
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Request erasure: You can ask us to delete your data where you have successfully exercised your right to object to processing (see below). Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you.
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Object to or request restriction of processing: You can ask us to restrict or object to the processing of your personal data in certain scenarios. There may be a legitimate interest (or those of a third party previously listed) for your data to be disclosed and you may wish to object. In some cases we may demonstrate that we have legitimate and legal grounds to disclose your information which overrides your rights and freedoms.
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Withdraw consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.
Access to your personal information and correction
If you wish to exercise any of the rights set out above or have an queries or complaints, please contact us using the details as follows:
Cat Massingham,
Email: cat_massingham1@yahoo.co.uk,
Telephone: 07851 494285,
The Whins, the Downs, Blakeney, Nr. Holt, Norfolk, NR25 7PN
We keep our privacy policy under regular review and will place updates on this web page. This policy was last updated in September 2026.